Customer Service

Customer Service Email

            Email Support, Stock Enquiries Product Enquiries, General Enquiries 11am to 10pm Mon - Fri Under 30 minutes response time on

Shipping & Delivery

Shipping and Delivery estimates are found on each product page, also shipping cost could be calculated on shopping cart when you provided your postcode - Delivery page could also be found here
Privacy & Security

Please review our Privacy Policy, which also governs your visit to our website, to understand our practices. We do not store credit card details nor do we share customer details with any 3rd parties. 

Returns & Replacements

KidzDens offers a full refund on all goods that are returned by the Purchaser within 14 days of receipt. The cost of returning goods to KidzDens for refund is the responsibility of the Purchaser, unless goods are deemed by KidzDens to have been faulty on arrival with the Purchaser. All items should be returned in origional packages otherwise it will disqualify for a refund or return. Please see our full Delivery and Returns Policy for more information.

All prices listed on product pages - and payment should be made in full for us to process your order.
For any reason, if we were unable to ship your orders, we will refund in full in 3-5 working days - only if the order has not been sent to courier.
Viewing Orders
You can view your orders by logging-in to your account.
Updating Account Information

You can updete shipping address, emaila ddress, passwords etc on 'My Acount' page.